#Sullivan toyota kingston ma service free#

Mike called my house and asked me if I would be willing to monitor my daughter for eight months so she could buy a car that she picked out I said ok. I will never do business with Sullivan Brothers Toyota again and would advise anyone else to do the same and go elsewhere.

#Sullivan toyota kingston ma service free#

Given their completely poor service I will no longer even bring my brand new Rav 4 that I bought elsewhere in to Sullivan Brothers for its free oil changes. Just got the key today, and guess what? ItвЂ™s a freaking valet key! Not even the $100 key that Matt and I spoke about. Well as of today it has been about three, maybe four weeks since I spoke with Matt. When my husband brought the car in Flavio told him they were going to order him a key. He said to have my husband bring the car in and they would do a free oil change and work on getting him a key. I immediately called Matt and explained to him how upset I was. Really? Why not two? Is it because the keys cost $100 and the dealership can program them to any toyota? Within three days of having the car the maint req light was coming on indicating the car needed an oil change. Once he brought the car home he told me the dealer only gave him one key to the car. My husband is a very nice person and agreed to this. I found deals for 1.9% interest on used vehicles but my husband was told he was getting such a вЂњgreat priceвЂќ that there was no deal unless he paid to certify the vehicle. This is a man with over 800 for a credit score who was told by Flavio Vidoto that he had to pay $500 to certify the used Toyota Corolla he was buying and to be eligble to get a 2.9% interest rate. I sent my husband in to do the financing. So I made a deal with Matt Orchard via email and telephone conversations. I should have know it was a mistake working with Sullivan Brothers from the second they started with вЂњwe are giving you a great priceвЂќ blah, blah, blah BS. I was doing the legwork for my husband who recently changed jobs and needed a commuter vehicle. In all my interactions with any employee there, they have very carefully worded things to mislead the customer. When dealing with Sullivan Brothers, do not allow them to pressure you into signing anything before you have had time to read it completely. Get everything in writing and do not leave a deposit unless you know for sure you want that vehicle. Do your homework and read all the reviews on any car dealer you are considering. In short, in my persona experience, they were the stereotypical con artist car sales people who will take advantage of you and scam you. They lied all through the process, gave me misleading information and never gave me copies of the paperwork I signed (my fault for not insisting). Suddenly, the deposit I left, 500$, was a non refundable deposit and they were keeping it. It was only two days and the vehicle just happened to come in after I sent an email complaining.ДЄfter some further shopping around, I found a dealer who could offer me the same vehicle at the lower price. However, within two minutes of sending that email, I received a response from someone else at Sullivan telling me that the vehicle had just come in. I emailed the internet sales person, Justin, and told him that they did not honor his price guarantee. I was told that it would be a week before they could get the model I wanted on the lot to show me. The end purchase price was nearly $3,000.00 more than what the internet sales person offered. However, the wording could be interpreted as a non refundable deposit unless I purchased the car. He carefully worded the explanation of the deposit to make it sound like it was a good faith gesture for them having a vehicle brought in for me to see and that it would be refunded after I looked at the car and made a decision. He wasnвЂ™t there for the appointment and nobody had any idea I was coming in.ДЄ sales person, George, helped me and I put a deposit on my credit card. The person responding, Justin, said he would meet the price quote I got from another dealer and even beat it. I did an online price quote request on a new vehicle. This is the most sleazy, underhanded dealer I have ever encountered.